Training and Development Solutions

Learning Solutions for the San Francisco Bay Area

  • Home
  • Services
    • Employee Training
    • Consulting
    • OSHA Training Center
    • Apprenticeship Programs
    • Title IV-E Funded Training
    • Support Services
  • Facility Rental
  • Blog
  • Resources
  • About Us
    • Successful Programs
      • Finelite University
      • Ghirardelli Chocolate Company
    • Clients
    • Leadership
  • Contact

Training Front-line Workers Makes Good Business Sense

December 6, 2016 By MariAnn Leave a Comment

Companies looking for a competitive advantage should look no further than their own front-line employees. While business goals and objectives are usually set by management, it is primarily the front-line supervisors and workers who are responsible for executing them. If these workers lack the skills needed to implement organizational strategies and initiatives, the results can range from mediocre to catastrophic.

There are many reasons why organizations should provide skills upgrade training to their frontline workers, but among the most important are:

  • To address the critical skills shortage among current and potential employees
  • To retain employees and reduce the high cost of turnover
  • To strengthen organizational culture and loyalty

Skills Shortage

The current demand for skilled workers is outpacing the supply, and economic data indicates this trend is likely to continue and worsen. The unmet need for skilled workers means that many job roles remain unfilled. Recruiting and training new hires requires time and expense that can hinder the progress of companies in today’s fast-paced and competitive business environment. Developing the current frontline workforce to step into higher skilled roles can be a more efficient and effective way to manage this talent pipeline issue.

Employee Retention

As cited in a recent Deloitte report, Talent Edge 2020, opportunity for career progression is the top retention incentive, while lack of career upward mobility is the primary driver of turnover. When asked what would keep them with their current employer, over half the employees surveyed cited opportunities for promotion/advancement over compensation, bonuses, benefits or any other reason, while almost a third cited lack of career progress as their top reason for looking for a new job. Training frontline workers provides opportunities for them to move into higher skilled roles, which fills job openings from within and furthers employee engagement and retention.

Culture and Loyalty

The opportunities for upgrading skills and the resulting prospects for workplace advancement have been shown to be primary motivators for workers not only to stay with their current employers, but also to feel more connected to the values and vision of the organization. Aligning the shared values and behaviors of employees with a company’s vision and objectives can help create opportunities for greater success for both the employees and the company.

Employers who invest in their frontline workers by providing skills upgrade training will benefit from their investment through more effective internal talent management, increased employee retention and a stronger organizational culture.

Filed Under: Training and Development News

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

For security, use of Google's reCAPTCHA service is required which is subject to the Google Privacy Policy and Terms of Use.

I agree to these terms.

Blog Archive

Services

Training and Development Solutions welcomes you as our next business partner.

Learn More »

Contact Information

Workforce Training
Chabot-Las Positas
Community College District
5860 Owens Drive, 3rd Floor
Pleasanton, CA 945688
Phone: 925.416.5137
Email: Contact Us

Copyright © 2023 · Contract Education at Chabot Las Positas Community College District