Organizations that encourage the development of emotional intelligence (EI) in their managers and employees are taking an important step into the 21st century workplace. In a recent jobs report from the World Economic Forum, top HR officers from global companies listed emotional intelligence as one of the top ten job skills required by the year 2020 for workers to thrive. Marcel Schwantes, executive coach and consultant, cites a 2011 CareerBuilder survey of more than 2,600 U.S. hiring managers and HR professionals that revealed 71% of respondents valued emotional intelligence in an employee over a high IQ.
Emotional intelligence can be developed through interactive training that provides opportunities for discussion, role play and self-assessment. EI Workshops can be structured at varying lengths (2.5 – 3 hours is a recommended minimum) and geared towards managers and/or employees. EI for managers can help your leadership team identify and develop the competencies needed to more effectively lead teams, work with peers and manage up. EI workshops for employees can help them assess their emotional quotient (EQ) and learn how emotional intelligence can improve relationships and interactions with their peers and managers.
Emotional intelligence training can be particularly effective in helping participants:
- Become more aware of how their emotions impact their experience;
- Learn to manage their emotions more effectively in difficult situations;
- Improve listening and communication skills.
To learn more about Emotional Intelligence Workshops available from Training and Development Solutions, call MariAnn Fisher at 925.249.9372 or email firstname.lastname@example.org.