Companies looking for a competitive advantage should look no further than their own front-line employees. While business goals and objectives are usually set by management, it is primarily the front-line supervisors and workers who are responsible for executing them. If these workers lack the skills needed to implement organizational strategies and initiatives, the results can… Read More »

One of the most effective ways to build employee skills that can be directly transferred to the job is to deliver customized on-site training programs to functional or cross-functional workgroups.  On-site training allows employees to develop their skills together, creating synergy in the learning experience and encouraging collaboration and communication to help promote a greater… Read More »

Most organizations are engaged in a continuing search for good managers to replace those who move to other companies, are promoted to senior level positions or retire. While many executives and business owners acknowledge the benefits of promoting from within – current employees are known quantities who already understand how the company works – many… Read More »

As organizations have been forced to operate more efficiently in order to maintain their edge in an increasingly competitive environment, more business owners and executives are recognizing the important role played by middle managers. This key group is responsible not only for the implementation of an organization’s vision and strategy, but also for the assessment… Read More »