Designing training programs for different levels of an organization requires customizing curriculum that matches the skills and experience of each training group while helping employees develop the new skills needed to advance to the next level of leadership. For example, while all employees can benefit from training to improve communication, the focus of communication skills… Read More »

Bruce Tulgan, founder and CEO of RainmakerThinking, a management research, training and consulting firm, is a strong advocate for soft skills training. While hard (technical) skills are an absolute requirement in any job, many business leaders and managers believe that soft skills are ‘nice to have’ rather than ‘must have’ – a luxury they cannot… Read More »

Talent management is a strategic approach to creating a superior workforce, and reflects an organization’s commitment to attract, develop, motivate and retain productive, engaged employees.  Since the goal of talent management is to create a high-performance, sustainable organization that meets its strategic and operational goals and objectives, an organization’s talent management strategy must be linked… Read More »

While your company may be recognizing the value of training front-line workers to step into leadership roles, you may be unsure of how to approach such an initiative. An effective program that prepares front-line workers to step into a lead role should incorporate a blend of technical and soft skills training that balances the operational… Read More »